Quality control

Quality specifications and quality assurance are of prime importance to Amer Sports’ production process, especially since Amer Sports manufactures a number of products for active sports where injuries caused by defective equipment may subject Amer Sports to product liability claims.

Products are subjected to quality control tests before production commences and before products are sold to customers. In addition, Amer Sports conducts quality testing several times during the production process in order to ensure that the products meet its quality requirements. In general, quality control is handled by Amer Sports’ own quality control personnel who carry out extensive testing and inspection of products. Amer Sports also requires its third-party suppliers to arrange for certain testing to be performed at the manufacturing site. In Asia, the Hong Kong sourcing office supervises outsourced production closely to ensure that all products and components meet a particular brand’s product specifications and quality control standards. If an item is returned or recalled, Amer Sports analyzes and investigates the product and liaises with its third-party suppliers aiming to ensure that such fault will not be repeated.

In most countries in which they operate, Amer Sports’ companies provide product warranties based on local laws. The scope and term of the warranties vary between geographic markets and product categories.